All Sewer Customers will see a 2% increase on sewer bills, starting April 1, 2026. Change your auto pay amount if needed at your bank! Also consider having your auto pay/ e-check amount come out earlier if possible. We are receiving some of these AFTER the 25th, which causes those accounts to receive penalty fees.
In addition, tax lien notifications are going out for customers three or more months past due.
HAVING TROUBLE LOGGING IN???
All customers
must create a NEW USERNAME AND PASSWORD login for the new software. Your old
username and password will not work. You will need your account number and
phone number to verify your existing sewer account. Once that is completed, you
can create a new username and password. If it does not work, call in, and we
will verify your account information. Most often, we do not have a correct phone number
attached to your account, so the system can’t verify the information in order. (There is a video on
the Wayne County Environmental Services Website that shows the process if you
need assistance.)
Be sure to
include your email address. Check the boxes "statements and informational
messages" under email, so you receive your e-bill and any important
announcements via email. You can also UNCHECK the "statement and
delinquency" options under printed if you DO NOT want to have a paper copy
mailed to your house.
If you have any issues, please call 330-287-5400.
